Question Pete, our staff is constantly in a loop-to-loop of reacting instead of being able to plan. How do you suggest dealing with a work environment where […]

Question Pete, our company leaders want to see SMART goals for my production group in 2016, with a particular focus on improving efficiency. How do I […]

Question My boss Mike (not his real name) is a director in our company. My colleague, Sue, and I are team leads and we report to […]

In my last column, I answered a question about punishing an employee who tolerated theft. Here are some ideas for how to get rid of the […]

Question Pete, I’m a store manager for a restaurant of a fast casual chain. Last month I discovered that two employees were stealing food supplies. I […]

Leaders learn best when they take the time to reflect, learn from the past and identify ways to improve themselves. I checked in with some young […]

Question: Our company performed very well this year. But now — during the holidays! — the CEO is telling us to cut costs by 5 percent […]

Question: My boss says I need to empower my people to make decisions. What is the right way to empower others? Answer: In a word: Don’t. […]