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March 29, 2016

How to be a more authentic leader

Question: I am trying to be a better leader, and my boss says that one area for improvement is to be “more authentic.” I am open […]
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March 22, 2016

Three Strikes and…: When to give an underperforming employee one more chance

Question: Pete, one of my employees is struggling to perform. He tries hard but fails. I want to be fair but how many chances should I […]
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March 15, 2016

5 questions to ask when dealing with an angry employee

Question: What should I do with an employee of mine who keeps getting angry over what seems to be pretty small problems or matters? Answer: (continue […]
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March 8, 2016

How to make sure time doesn’t kill a good deal

Question: Pete, I am deeply frustrated. My company has a good product — very competitive — but we are slow to close deals, either because my […]
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March 1, 2016

8 things every CEO must know (from memory)

Question: Pete, are you up for this one? I just accepted my first ever position as CEO. It’s with a privately held $100 million company in […]
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February 23, 2016

6 tips for rebuilding trust in a family business

Question: I am the president of a family-owned business — and the first person outside the family to run the business. There have been a lot […]
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February 16, 2016

How Perfect is Good Enough?

Question: My boss gets annoyed because I am the last one to submit the responses or presentations she needs. I’m often late because I want to […]
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February 9, 2016

How to avoid trust traps with your employees

Question: I am beginning to believe that I am naïve and too trusting. When I ask for an update, my employees often respond, “Just trust me.” […]
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