Question: Pete, our company is reassessing our organizational design. My boss points to some of the trends in the technology sector — at Zappos and a […]

Gratitude is “the quality of being thankful; readiness to show appreciation for and to return kindness.” When we have gratitude, we possess a heightened sensitivity to […]

A half mile from our home in Canandaigua, New York sits the Ontario County Courthouse. My youngest daughter, Clare (a ninth grader), and I walked the […]

Fear, Aristotle said, is the expectation of evil. Mel Gibson’s latest biographical WWII film, Hacksaw Ridge, is about Desmond T. Doss, who received the Medal of […]

For all the emphasis on respect in the workplace, many leaders struggle with how to respond when their boss goes on a rant. An effective rant […]

On Sept. 22, Preet Bharara, the U.S. Attorney for the Southern District of New York, announced the filing of a complaint alleging that several of New […]

There is an epidemic that is sweeping the nation: the false apology. It is destroying trust and goodwill on many levels, deepening divisions, and squandering opportunities […]

A remarkable leadership lesson occurred during Alabama’s Sept. 10 win over Western Kentucky, when viewers witnessed Alabama Coach Nick Saban direct some heated remarks at offensive […]

Question: Pete, what is your view on the best approach to performance management? There’s something broken in our process. Everyone is working hard, but our employees […]

Question: Pete, my team functions like Jekyll and Hyde. Sometimes we become so competitive with each other that each person seems interested only in winning, no […]

Question: Pete, our workplace is filled with cussing from the chief executive to the customer service rep. I hear f-bombs, s-words and JC/GD at least three […]

Question: What is the right way to communicate with an employee about personal issues like a death in his/her family, a new baby, or other significant […]